When We Are Closed
When the surgery is closed calls should be made to 0121 465 8314 and your call will be diverted to our Out-of-Hours Service where a fully trained healthcare worker will give you advice, refer you to a doctor and/or organise a home visit. This service will be used only overnight and at weekends.
In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.